Management Paradigms

While recently accompanying an executive as he visited four newly acquired dialysis facilities for the first time, I was struck once again by the importance of Management by Wandering Around (MBWA)*. Intentionally wandering through your organization allows you, as a leader, to observe reality and hear concerns from the front … Continue reading

Maxwell’s Law of the Scoreboard

Recently I reread a John C. Maxwell book entitled The 17 Indisputable Laws of Teamwork. In this book, Maxwell has a chapter dedicated to the Law of the Scoreboard, which is “The team can make adjustments when it knows where it stands.” In sports, the scoreboard is the objective measure … Continue reading

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